Return & Exchange Policy

Whereas we hope you never need to make a return or exchange, here at The Boston Brown Coffee Company we totally get that sometimes these policies are just necessary.

Coffee:
We do not offer returns or exchanges on our coffee as all of our coffee is roasted to order for peak fresh enjoyment!

Apparel/Gear:
Apparel and unopened gear may be returned for Credit or exchanged within 30 days of purchase as long as the items are still in the sealed, original packaging. Unfortunately we cannot accept returns for errors in ordering. Our shipping address is 1368 Red Oak Plantation Dr, Ballwin MO 63021.

If there are any issues with your order or the quality of coffee please text us at 636-778-6367 to discuss your order.

You can also email us at thebostonbrowncoffeecompany@gmail.com or leave us a detailed voicemail or text us at (636) 778-6367. We will follow up with an email resolving your inquiry.